Atlanta Braves
  • - Information Technology
  • Atlanta, GA, USA
  • Salary
  • Full Time

Position Summary:

The IT Desktop Support Analyst will play a key role in the IT Department by supporting the internal users at the Atlanta Braves and its subsidiaries. The successful candidate will have strong experience in troubleshooting and resolving issues across different platforms including Windows and Macintosh operating systems. The ability to work independently and maintain relationships will be critical to the success of this role.

 

Responsibilities include but are not limited to:

  • Provide full IT environment support including desktops, servers, VoIP systems, and network equipment for end users
  • Troubleshoot hardware and software issues
  • Experience removing viruses and malware from systems
  • Responsible for the installation, rollout, and maintenance of software, hardware, systems, printers, etc.
  • Perform patch management for workstations in the environment along with software packaging and rollouts in the enterprise
  • Ability to remotely diagnose and resolve issues for remote users
  • Build and maintain system images for rapid deployment of new equipment and redeployment of returned equipment
  • Must be able to train end users on how to use IT systems and applications
  • Video Security System maintenance
  • Travel to Braves minor league affiliates for desktop support

 

The ideal candidate will possess:

  • 3-5 years of desktop and printer support
  • Associate Degree or higher, Technical Certifications a plus
  • Strong attention to detail
  • Excellent organizational and time management skills
  • Excellent communication skills, including both written and verbal
  • Ability to work in a team and independently
  • Ability to work with teams spread out across the nation
  • Knowledge of Windows 7, Windows 10, OS X, Microsoft Office 

 

The Atlanta Braves are an Equal Opportunity Employer.




This position has been closed and is no longer available.
Atlanta Braves

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